Insights

The Scaling Startup Hitting Friction

A real-world guide to spotting
the friction before it stalls
your growth.


What used to work is breaking — and speed is making it worse.

What this looks like

  • You’ve grown from 5 to 25+… but still operate like a team of 5.

  • Roles are unclear, systems are duct-taped together, and ops is overwhelmed.

  • New hires are struggling to onboard or get traction.

  • Everyone feels like they’re running — but progress is inconsistent.

What It Costs

This pattern stalls momentum, breeds rework, and erodes trust across functions.

Founders feel like they’re always catching up — and the team starts to feel the chaos.

How a CoS Helps

  • Redesign systems to match the stage you’re in — not the one you outgrew.

  • Clarify ownership, priorities, and what “done” actually looks like.

  • Build an operating rhythm that scales with the team.

  • Create structure without slowing the speed.

Feel like this pattern fits your team?

Let’s talk. →

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